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Poster Abstracts

Awareness of healthcare workers in the Zagreb-Centar health centre about the work and possibilities of a mobile palliative team

Author:

Lana Brčić

Health Centar Zagreb Centar, HR
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Abstract

The mobile palliative team of the Zagreb-Centar health centre has become operational in 2012. Considering the fact that palliative care is increasingly developing in the Republic of Croatia, it has become a necessity to follow the most recent trends and working methods, which includes the cooperation of all healthcare practitioners involved in working with palliative care patients. Therefore, in order to further improve our work and cooperation, we conducted a study within the health centre and drafted an education plan for the employees.

Objective:

Examine the level of understanding of healthcare workers in the health centre Zagreb-Centar about the role and competences of the mobile palliative team, in order to improve working quality and mutual cooperation.

Methods:

An anonymous survey was conducted with 71 health centre employees, and statistical data were processed, whereby the study was carried out in the form of a questionnaire, comprising doctors and nurses employed in family medicine outpatient clinics, as well as public nurses.

Results:

Regardless of employees being informed and having previously acquired knowledge about the palliative team operations, the survey showed that the role of the palliative team was partially understood, as well as how/when the team begins providing care to a palliative patient. The comparison of the replies regarding the notions about palliative care in general – as part of the holistic support and care provided to a dying patient – showed there were notable discrepancies, depending on the work position and education level.

Conclusion:

There is a need for further education of healthcare workers within the health centre and for the improvement of the already established cooperation.

With the aim of improving the work of the mobile palliative team and, in general, through providing palliative care, further education is carried through in the form of meetings with a target group (general practitioners), knowledge transfer through oral communication with community nurses as well as nurses in family medicine outpatient clinics, and through jointly drafting a timetable of care for a palliative patient. The "promotion" of palliative care is also strengthened by managing a website and producing information leaflets.

Success of education should be evaluated in the form of repeated anonymous survey and quantification of mobile palliative team work.

 

How to Cite: Brčić L. Awareness of healthcare workers in the Zagreb-Centar health centre about the work and possibilities of a mobile palliative team. International Journal of Integrated Care. 2021;21(S1):173. DOI: http://doi.org/10.5334/ijic.ICIC20149
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Published on 01 Sep 2021.

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