Start Submission Become a Reviewer

Reading: Digitally Connecting Health Care Providers to Integrate Chronic Care: user experiences from ...

Download

A- A+
Alt. Display

Conference Abstracts

Digitally Connecting Health Care Providers to Integrate Chronic Care: user experiences from using a data-driven IT-solution to improve diabetes care in Denmark

Authors:

Thim Prætorius ,

Steno Diabetes Center Aarhus, Aarhus University Hospital, Denmark, DK
X close

Pia Munksgaard,

Steno Diabetes Center Aarhus, Aarhus University Hospital, Denmark, DK
X close

Jesper Fleischer,

Department of Clinical Medicine, Aarhus University, DK
X close

Thomas Schmidt Voss,

Steno Diabetes Center Aarhus, Aarhus University Hospital, Denmark, DK
X close

Morten Charles,

Department of Public Health, Aarhus University, DK
X close

Sissel Due Jensen,

Steno Diabetes Center Aarhus, Aarhus University Hospital, Denmark, DK
X close

Annelli Sandbæk

Steno Diabetes Center Aarhus, Aarhus University Hospital, Denmark Department of Public Health, Aarhus University, DK
X close

Abstract

Introduction: The lack of a cross-sectorial overview of patients hampers the delivery of integrated care. Care providers lack an easy accessible overview capable of visualizing data from all care providers who jointly contribute to the care of a patient. To digitally connect care providers, Steno Diabetes Center Aarhus, Denmark, leads a project group developing a IT-solution named 'SAMBLIK' (translatable to 'viewing exactly the same'). SAMBLIK is data-driven, shares relevant diabetes data across the national IT infrastructure (hospitals, general practice and municipality) and displays data points that capture the complete pathway of a person living with diabetes (e.g., out-patient visits, diagnostic tests).

Aim and Method: SAMBLIK is being pilot tested (December 2021-January 2022) in two Danish administrative regions and within a care cluster (a hospital, nearby municipalities and general practices) in each. The aim of this pilot test is to evaluate the user experience and implementation of SAMBLIK. Data is collected using semi-structured interviews (n=30) and observations. Data collection is informed by insights from the Technology Acceptance Model and Relational Coordination Model. Respondents include endocrinologists and nurses (hospital), general practitioners and practice staff (general practice), home nurses and staff working with health promotion (municipality). Data collection takes place in January and February 2022.

Highlights: Expected benefits of SAMBLIK: provides a diabetes relevant and identical overview of patient history across sectors and IT-platforms; visualizes patient data and patient treatment goals across sectors; combines national and local data sources ensuring data completeness; integrates into the existing local IT-systems that practitioners use in general practices; provides a data foundation for care providers to improve care and to improve knowledge sharing and communication across sectors. These benefits will in turn ensure that patients are not de facto responsible for ""carrying"" their data across sectors. SAMBLIK is module-based and thus possible to extend to other diseases.

Lessons learned: address a need of high practical importance to practitioners; get key stakeholders engaged early in the development process; make data the driver of the collaboration; and integrate the IT-solution into existing IT-systems; keep it simple.

Conclusion: The IT-solution, SAMBLIK, is expected to have high practical importance for practitioners working in different health care sectors because it provides a historically overview of relevant data for diabetes care. SAMBLIK combines disease-specific data sources from the national and local infrastructure, which ensures data completeness and enables efficient, low-cost upscaling.

Implications: SAMBLIK helps solving a pressing need for sharing data and providing data-driven care. Being a generic IT-solution premised on the idea of modularity allows SAMBLIK to be scaled into other patient groups and to other administrative regions. The learning points from the pilot test and evaluation will further aid transferability. 

How to Cite: Prætorius T, Munksgaard P, Fleischer J, Voss TS, Charles M, Jensen SD, et al.. Digitally Connecting Health Care Providers to Integrate Chronic Care: user experiences from using a data-driven IT-solution to improve diabetes care in Denmark. International Journal of Integrated Care. 2022;22(S3):236. DOI: http://doi.org/10.5334/ijic.ICIC22117
15
Views
4
Downloads
Published on 04 Nov 2022.

Downloads

  • PDF (EN)